Privacy Policy
Last Updated: November 2025
Welcome to Innolex Wires & Cables (“we,” “our,” “us”).Your privacy is important to us, and we are committed to protecting your personal information.This Privacy Policy explains how we collect, use, and protect your data when you visit our website or interact with us.
1. Information We Collect
a) Personal Information
We may collect personal details such as:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment details (processed securely through third-party payment gateways like Razorpay — we do not store your card or banking information)
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Company/Business details (if provided)
b) Non-Personal / Technical Information
Automatically collected through cookies, analytics tools, and server logs, including:
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Browser type
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Device type
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IP address
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Pages visited
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Time spent on the website
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Referral links
2. How We Use Your Information
We may use your information to:
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Process and complete your orders
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Respond to your inquiries, service requests, or customer support needs
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Improve our website, product offerings, and user experience
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Send order updates, service notifications, or promotional emails (only with your consent)
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Prevent fraud, ensure platform security, and comply with legal requirements
3. Payment Information & Third-Party Payment Gateways
For online payments, we use secure third-party payment gateways such as Razorpay/Paytm/UPI.
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We do not store your card numbers, CVV, UPI PIN, or banking information.
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Payment information entered on the checkout page is encrypted and processed directly by our trusted payment partners following industry-standard security protocols.
You can review Razorpay’s privacy terms on their website.
4. Cookies
We use cookies to:
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Improve website performance
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Remember user preferences
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Analyze traffic and user behavior
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Assist in marketing or remarketing
You can disable cookies in your browser settings.
However, some features may not work properly if cookies are disabled.
5. Data Security
We implement strong security measures to protect your data from unauthorized access, alteration, or misuse, including:
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SSL/HTTPS encryption
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Secure servers
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Encrypted storage
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Limited internal access
While we do our best, no electronic storage method is 100% secure.
6. Third-Party Links
Our website may contain links to external websites (e.g., Instagram, WhatsApp, payment pages).
We are not responsible for the privacy practices or content of those websites.
7. Your Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
8. Updates to This Policy
We may update or revise this Privacy Policy from time to time.
The latest version will always be available on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
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Phone : +91-98999 84956
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Address : K.K Enterprises, Shahdara (Delhi)